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Strategic Listening Turns Customer Conversations Into Profitable Growth

eBook

The Listening Economy: How Customer Conversations Are Transforming Financial Services

Let’s be real: Most FinTech conversations still circle around two basic topics: “How fast can I move money?” and “How do I lower costs?”

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Payments CEOs Say Uncertainty May Be the New Normal. But Getting Back to Business Takes Center Stage

Video

Payments CEOs Say Uncertainty May Be the New Normal. But Getting Back to Business Takes Center Stage

With the news full of geopolitical tension, trade finance drama, shifting regulations and the fresh memory of a disruptive global health crisis, uncertainty has become the norm rather than the exception.

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The State of Digital Disbursements: Why Consumers Prefer Instant Payments

Research

New Data: Consumers Want Control and Choose Instant Payments to Get It

41% of U.S. consumers who say they use instant methods to receive disbursements most often, up from 11% in 2018.

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A Strategic Tool for Vendor Relationships and Urgent Transactions

Research

Study Finds Instant Payments Strengthen Vendor Relationships in 5 Key Industries

55% of gig economy senders need to send more than 30% of their ad-hoc payments urgently.

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Digital Transformation and Instant Payments Fuel Business Disbursement Efficiency

Research

Digital Transformation and Instant Payments Fuel Business Disbursement Efficiency

One in 4 say they require their disbursements within 30 minutes or less, and when urgency strikes, 20% are willing to pay a substantially higher fee to receive their funds immediately.

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Immediate Impact: How SMBs Can Benefit From Instant Payments

Money Mobility Tracker

The Instant Payments Digital Divide: Why Some Small Businesses Thrive and Others Struggle

April 2025

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Money Mobility Tracker

Speed Meets Security: How Real-Time Payments Are Outsmarting Fraud

March 2025

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The Instant Remedy for Healthcare Payments' Pain Points

Money Mobility Tracker

Healthcare’s Payment Frictions Find Instant Digital Solution, Study Shows

February 2025

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What's Next In Payments with Lisa McFarland

Video

Memo to GenAI Companies: The Future of Payments Needs Your Focus

The payments industry is increasingly defined by speed, security and precision, and generative artificial intelligence promises to transform every facet of financial services.

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Checks at Risk: How Paper Payments Weaken Fraud Prevention

Money Mobility Tracker

Check, Please? The Costly Hangover of Paper Payments

January 2025

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The Innovation Mindset - How To Achieve It In 2025

eBook

Payments Execs Shift Focus From ‘No’ to ‘Yes’ in 2025 – Here’s How

Change is constant, spurred by technological advancements, shifting consumer expectations and global challenges. The financial services industry must embrace a new mindset to thrive.

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2025 Will Change the Rules for Bank-FinTech Partnerships

Article

Ingo Payments’ Edwards: 2025 Will Change the Rules for Bank-FinTech Partnerships

As the banking and payments sector stands on the cusp of 2025 on a new regulation-averse government worldview, one of the issues that bears watching is the partnerships between banks and FinTechs.

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